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October 17, 2006
Weekend shoppers
Two customers made me see red Saturday. Literally. (I have always thought that was a figure of speech, but now I realize, blood actually floods your field of vision.)
Customer number one: She was buying Halloween Placemats, Matching Halloween Couch Pillows, Matching Halloween Bowl and Matching Halloween Tea Light Holder. Her total bill was approximately $130. (Yes, that much money for Halloweenie CRAP!) I commented that marketing it corporate would love her; she's doing exactly as they want, and that the set sure did match. (That's my innocuous comment when I hate what the customer is buying: "Boy it sure is ruffled" or "Wow that is quite a set." Most of the time they have no idea that I really thing they are moronic lemmings for spending that much money on CRAP.)
As I was bagging she got a little huffy and said that it's her hard-earned money and she could spend it on anything she wanted. Neither I nor her husband was going to control her spending, no matter if he cut up her credit cards. Wow. She was just a touch defensive, I would think. I zipped my lip and said to myself, "What about her husband's hard-earned money??? The saying 'What's his is ours and what's mine is mine' is false, and she's made the sad mistake of buying into the fantasy."
Moral of this story: Exercise control in all things, including your spending. Just because you can, doesn't mean you should.
Customer number two: It's my habit to begin every customer itneraction with a fascinating series of questions: "Will this be on your Department Store Charge? Do you have a Department Store Charge? Are you interested in applying for a Department Store Charge...you get __% off today just for applying!" I was exercising my routine with this frau when she decided to go ahead and use her Department Store Charge since she had one already. Then she told her teen daughter: "We don't need to tell dad that we used my Department Store Charge. We'll just have $50 more dollars in cash to spend on other things today, like lunch out!"
Grr. Double grr. Her blatant deception of her husband regarding money would have got me on its own, but to involve her daughter in deception and to teach her daughter that it's ok to deceive men? Arrrrrghhhhh! I think you can tell what the moral of this story is.
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And just so you all know, remember that your cashier is there and can hear everything you say and see everything you do. You're not hiding. So mind what you say and doif you don't want it gossipped (or shared, hehheh) all over the store and in the Break Room.
Stories from Behind the Counter | By The Newest Worker | 02:30 PM
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