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March 27, 2006

When Your Cashier is an Acquaintance...

...there's uncomfortable Cognitive Dissonance.

I cashiered for a former adjunct professor and current colleague of The Dude's this Saturday, and it's interesting how she kept apologizing for making me help her though all her decisions while ringing her out. It's my job, and I'm used to it. But I think for her it was awkward to be giving me instructions (one might even say 'orders' but I wouldn't) as if I were just another cashier...but she kept remembering that I'm not Just Another Cashier, I'm Her Colleague's Wife. I felt kind of sorry for her, because it's customary to treat cashiers like they are part of the background--and when the cashier is an acquaintance what do you do? Which social rules do you follow?

We got through it ok (yes, it was ok) but it caught my attention enough to ponder it a bit.

Stories from Behind the Counter | By The Newest Worker | 03:59 PM

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Comments

I think it's a good reminder to treat cashiers like real people. They are there to serve but they are not our servants.

Posted by: LittleMiss at March 28, 2006 05:30 PM

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